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FSMD
specialises in tailoring its courses to customers’ needs.
Commercially this means striking the right balance between
educational effectiveness, logistical constraints and cost.
Educationally it means combining considerations of course
structure, content and process to achieve educational effectiveness
and cost efficiency.
Structure
Programmes need to be tailored
in terms of broad structure;
- length of overall programme
- whether a modular structure is appropriate
- with or without pre-course or post-course
work
- whether participant assessment is required
- use of face-to-face, self-study, computer
workshops etc.
Content
Training programmes must
also be tailor-made in terms of content;
- content and sequencing of topics
- level in relation to participants’
experience and seniority
- incorporation of in-house material
including case studies
- inclusion of in-house speakers
Process
Programmes also need to be
tailored in terms of learning process issues;
- coping with different levels of skill,
experience, security
- use of different learning media
- creative use of new teaching materials
- adjusting to the culture of the organisation
- adjusting to the differing ages, nationalities,
languages
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